Shipping Policy
Last updated: April 2026
Digital Products Only
All products sold on Petstellation are digital downloads.
No physical items will be shipped or delivered.
Instant Delivery
After a successful purchase, your digital files will be available for immediate download.
In most cases, you will also receive an email containing your download link.
Payment & Delivery Platform
All payments and digital product delivery are securely processed through our payment provider.
Once your payment is confirmed, access to your files is granted automatically.
Delivery Issues
- Your spam or junk folder
- The email address used at checkout
- Your payment confirmation status
If you still cannot access your files, please contact us and we will assist you promptly.
Incorrect Email Address
If an incorrect email address was entered at checkout, please contact support with your order details.
Contact
If you have any questions regarding delivery, please visit our Contact Information page.