Shipping Policy

Last updated: April 2026

Digital Products Only

All products sold on Petstellation are digital downloads. No physical items will be shipped or delivered.

Instant Delivery

After a successful purchase, your digital files will be available for immediate download. In most cases, you will also receive an email containing your download link.

Payment & Delivery Platform

All payments and digital product delivery are securely processed through our payment provider.

Once your payment is confirmed, access to your files is granted automatically.

Delivery Issues

• Your spam or junk folder
• The email address used at checkout
• Your payment confirmation status

If you still cannot access your files, please contact us and we will assist you promptly.

Incorrect Email Address

If an incorrect email address was entered at checkout, please contact support with your order details.

Contact

If you have any questions regarding delivery, please visit our Contact Information page.